The ability to acquire customers, build relationships, influence purchase decisions, process transactions and reinforce brand image online is central to the success of both pure-play e-commerce companies and traditional corporations. This impact will only grow as mobile technology, social networking, interactive television and other forms of addressable messaging take hold, and as the generation embracing these technologies becomes tomorrow’s adult consuming populace.
In response, retailers, travel and hospitality providers, and financial service firms among other sectors are moving quickly to enhance their online customer experiences, relationship management, SEO, SEM and use of social networking. The healthcare sector is sure to follow suit at an increased pace. To spearhead these efforts, organizations need e-commerce leaders with channel understanding, passionate customer focus, intellectual curiosity, cross-functional influence and analytical rigor. Our consultants have deep expertise in finding these leaders and unparalleled access to the top talent across the online ecosystem.
Over the last 12 years, we have completed assignments across many industries for Internet clients that include startups, pure-play e-commerce companies, larger established organizations, multichannel retailers, interactive marketing service firms and private equity portfolio companies. We focus on CEOs, board directors, senior e-commerce leaders, online and multichannel marketing officers, and heads of online merchandising, customer experience, IT and finance.
If you are an organization with multichannel leadership needs, and would like to learn more about our e-commerce capabilities, please click here.
If you are a pure-play e-commerce or online company with leadership needs, please click here.